Privacy Policy
Last updated: January 15, 2026
At Stefnaleon, S.A. de C.V., we are committed to protecting the privacy and security of our users' personal data. This policy describes how we collect, use, store, and protect your personal information in accordance with the Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP) and its Regulations.
1. Data controller
Stefnaleon, S.A. de C.V., located at Av. Paseo de la Reforma 505, Floor 12, Col. Cuauhtemoc, C.P. 06500, Mexico City, is responsible for the processing of your personal data. For any inquiries related to this policy, you may contact us at: contacto@stefnaleon.com or by phone at +52 55 4170 8923.
2. Personal data we collect
We collect the following personal data when you use our services or interact with our website: full name, email address, phone number (when voluntarily provided), information about your inquiry or general financial situation shared through contact forms, browsing data such as IP address, browser type, pages visited, and time spent on the site.
3. Purposes of data processing
Your personal data will be used for the following primary purposes: responding to your information requests and financial inquiries, scheduling and managing advisory appointments, providing you with relevant information about government support programs and financial services. As secondary purposes, your data may be used to: send you communications about new services, workshops, or changes in government programs, conduct internal statistical analysis to improve our services, and comply with applicable legal and regulatory obligations.
4. Data transfers
Stefnaleon does not sell, rent, or share your personal data with third parties for commercial purposes. Your data may only be transferred to: competent authorities when required by law, government institutions within the framework of social support program management (with your prior consent), and technology service providers who assist us in website operation, under strict confidentiality agreements.
5. ARCO Rights
You have the right to Access, Rectify, Cancel, or Oppose the processing of your personal data (ARCO rights). To exercise these rights, send your request to contacto@stefnaleon.com including: full name and identification data, a clear description of the right you wish to exercise, and any documentation that facilitates the location of your data. We will respond to your request within a maximum of 20 business days from receipt.
6. Security measures
We implement administrative, technical, and physical security measures to protect your personal data against damage, loss, alteration, destruction, or unauthorized use. These include: data encryption in transit using SSL/TLS protocols, restricted access to personal data only to authorized personnel, periodic data backups, and regular security audits.
7. Use of cookies and tracking technologies
Our website uses cookies and similar technologies to improve your browsing experience. For detailed information about the cookies we use and how to manage them, please refer to our Cookie Policy available on this website.
8. Changes to this policy
We reserve the right to modify this privacy policy at any time. Any changes will be posted on this page with the corresponding last updated date. We recommend that you periodically review this policy to stay informed about how we protect your personal data.
9. Applicable law and jurisdiction
This policy is governed by the Federal Law on Protection of Personal Data Held by Private Parties and other applicable Mexican legislation. For any disputes, the parties submit to the jurisdiction of the competent courts of Mexico City, waiving any other jurisdiction that may correspond to them by reason of domicile or any other cause.